Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days of payment confirmation.

Shipping Times We ship internationally from our supplier warehouses. Estimated delivery times are:

  • Australia: 7–20 business days
  • International: 14–30 business days

Delays may occur during peak periods or due to customs processing.

Tracking Once your order has shipped, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees or import duties. These are the responsibility of the customer and are not included in our pricing.

Lost or Delayed Orders If your order hasn't arrived within the estimated time frame, please contact us at denae.wyatt@gmail.com and we'll investigate promptly.